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SERVICE

Website Support & Hosting

Always on. Always here. The team behind your team.

Your website is a living part of your organisation — not a "launch and leave" project. We keep it secure, fast and thriving long after go-live, acting as an extension of your team. We don’t just fix bugs (though we do that too): we watch, advise and improve, so your site keeps working hard for you.

01

A dedicated account manager

One calm, constant point of contact who knows your organisation and connects you to the right person — fast.

02

Real humans, direct to developers

Raise a ticket and deal directly with the people who can fix it. 24/7 support, no bots, no queues, urgent issues escalated immediately.

03

Managed, green hosting

Fast, secure, carbon-neutral hosting on world-class platforms, scaled to your needs with staging environments when you need them.

04

Proactive monitoring & reporting

24/7 uptime and security monitoring, monthly topline metrics, and optional quarterly deep-dives with real, actionable recommendations.

05

Security you can trust

Backups, SSL, patching and hardening as standard — with enhanced measures for organisations facing unique risks.

What's included

Dedicated account manager24/7 human support lineDirect-to-developer ticketsManaged carbon-neutral hostingUptime & security monitoringMonthly metrics + quarterly reportsBackups, SSL & patchingMonthly catch-up calls

Let's talk about your project.

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